AIMA Portugal Backlogs & New Application Rules
Published: July 13, 2025 by The AimaHelp Team

The Agency for Integration, Migration and Asylum (AIMA) in Portugal is actively implementing new strategies to address significant **AIMA Portugal backlogs** in immigration applications. These efforts aim to streamline processes, reduce waiting times, and improve the overall efficiency of Portugal’s migration and asylum system for foreign nationals.
Addressing the AIMA Portugal Backlogs: Key Initiatives
AIMA inherited a substantial backlog of applications from its predecessor, SEF. To tackle this, the agency has launched several key initiatives, demonstrating a clear commitment to resolving outstanding cases by the end of 2025. Approximately 440,000 pending applications were initially identified, with AIMA actively working to process the remaining cases, aiming for a significant reduction by year-end. (Source: Best Citizenships).
1. New Online Platforms and Digitalization
AIMA is heavily investing in digitalization to simplify the application and renewal processes. New online portals are being introduced to allow users to schedule visa extension appointments and submit renewal requests more efficiently. This digital shift aims to reduce the need for in-person visits and phone calls, which have historically contributed to delays. For example, a new online form at contactenos.aima.gov.pt facilitates visa extension appointments. (Source: Visas.pt), (Source: Justiça.gov.pt).
2. Increased Appointment Slots and Staffing
To directly combat the **AIMA Portugal backlogs**, the agency is working to increase the number of available appointment slots across the country. They are also expanding human resources, with a goal to increase staff capacity by 25-30% this year. This aims to improve service capacity and expedite the resolution of cases. AIMA has opened 20 new centers across Portugal, capable of assisting thousands of immigrants daily. (Source: Portugal Pathways), (Source: Best Citizenships).
3. Stricter “Complete File” Rule for Applications
Starting April 28, 2025, AIMA implemented a crucial policy change: they will only accept residence permit applications that are 100% complete at the time of submission. This applies to both new applications and renewals. Any submission missing even one legally required document will now be rejected, eliminating the previous 10-day grace period for submitting missing documents. This change emphasizes meticulous preparation and aims to streamline processing by reducing incomplete cases. (Source: Best Citizenships), (Source: Jobbatical), (Source: Fragomen).
Implications for Applicants and Future Outlook
These new rules and efforts by AIMA have significant implications for immigrants in Portugal:
- Reduced Uncertainty: The proactive measures, coupled with extensions of residence permits (such as Decree-Law 85-B/2025 extending validity until October 15, 2025), aim to provide greater legal certainty for foreign residents.
- Emphasis on Preparation: The “complete file” rule makes it more critical than ever for applicants to ensure all documentation is accurate and complete before submission. Incomplete applications will lead to rejections and further delays.
- Potential for Faster Processing: While challenges persist, AIMA’s efforts to digitalize and increase capacity are expected to lead to faster processing times in the long run, particularly for complete applications.
Despite these improvements, some delays in scheduling appointments may still occur, and some applicants have resorted to legal action to expedite their processes. (Source: Portugal Residency Advisors).
Navigating the New AIMA Landscape
For individuals dealing with **AIMA Portugal backlogs** or preparing new applications, it is essential to:
- Consult Official Sources: Always refer to the official AIMA website (`aima.gov.pt`) and government announcements for the most accurate and up-to-date information.
- Prepare Thoroughly: Double-check all required documents for your specific application type. Consider using checklists and preparing digital copies in advance.
- Seek Professional Guidance: For complex cases or to ensure compliance with new rules, consulting a specialized immigration lawyer or consultant is highly recommended. They can assist with documentation, translations, and appointment scheduling.
- Stay Patient and Persistent: While improvements are underway, the volume of applications means some waiting periods may still be inevitable.
AimaHelp continues to monitor the situation closely, providing essential updates and resources to help you navigate your immigration journey in Portugal effectively. Stay informed to ensure a smooth and successful process.